Refund Policy


Returns 
Mr Cream offers a 30 day 100% money back guarantee if you are not happy with our product. 

It's important to us to ensure our customers are happy with our products and if they do not provide the desired result, we will refund your order.

To be eligible for a return, please email mrcreammelbourne@gmail.com within 28 days of purchase.

To complete your return, we require a receipt or proof of purchase and the date of purchase.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.